C100 FAQ — All Your Questions Answered in One Place

Visit the Register and fill in a short form with your full name, active Malaysian phone number, email address, and a password of your choice. An SMS verification code will be sent to confirm your phone number — enter the code and your account will be activated instantly. The whole process takes less than three minutes.

Yes, you can reset your password yourself using the "Forgot Password" function on the Log In. A verification code will be sent to your registered phone number or email address. Once your identity is confirmed, you can set a new password immediately. If you run into any issues, contact c100 support at [email protected].

The c100 platform is fully optimised for mobile browsers on both Android and iOS. You can log in directly from your phone's browser without installing any additional app. For the best experience, use the latest version of your browser. An app download option is also available via the Download App.

c100 offers a wide range of options, including live Sports Betting on cricket and badminton, e-sports (professional video game competitions), online slots, and Live Casino with real dealers. All categories are accessible from a single account — no need to switch platforms.

c100 accepts a range of local Malaysian payment methods, including online banking via FPX, Touch 'n Go e-wallet, DuitNow QR, and direct bank transfer. All transactions are processed in Malaysian Ringgit (RM) — no currency conversion needed. Minimum deposit starts from RM 10.

Most withdrawal requests on c100 are processed within 1 to 3 business days, depending on your chosen payment method. DuitNow and FPX withdrawals are typically faster. Make sure your bank account details in your profile are accurate to avoid any delays.

c100 uses industry-standard SSL encryption to protect all personal data and financial transactions. Your bank account information and card details are never stored directly on the platform's servers. Two-factor authentication is also available for an added layer of security.

New c100 members are eligible for a welcome bonus on their first deposit. The bonus amount and terms may change from time to time — check the Welcome Bonus for the latest information and full eligibility terms before making a deposit.

Yes, the c100 platform is designed specifically for Malaysian users, with a fully Bahasa Malaysia interface. All menus, notifications, guides, and customer support are available in easy-to-understand language, so you can use every feature on the platform without any language barrier.

You can reach the c100 support team by email at [email protected] at any time. Support is also available via the live chat function within the platform when you are logged in to your account. Our team will do their best to respond as quickly as possible.

You must be 18 years of age or older to register and use the c100 platform. Age verification may be required during the registration process or when submitting a withdrawal request. c100 is committed to protecting minors and does not permit anyone under the age of 18 to use the platform.

Yes, c100 provides self-control tools including daily or monthly deposit limits, temporary cool-off periods, and self-exclusion options. These can be activated through your account settings or by contacting c100 support directly. More information is available on the Responsible Gaming.